I'm an interior designer and was looking for "healthy home" rug options for an adventurous client with environmental sensitivities. Jubi has been an incredible resource for lush, colorful, clean rugs and runners. Cassie has been a dream to work with, even helped me fix my own error. I cannot recommend them enough.
We are very happy with the “rolling tides” rug in color sage. It is of top quality, unique and looks beautiful in our entry hallway. We are very pleased with our purchase and highly recommend the Jubi company products.
Marilyn, thank you so much for this beautiful note. We’re so happy to hear the Rolling Tides in sage found the perfect home in your entryway. That color has such a calm presence, and it means a lot to know you’re enjoying both the quality and uniqueness of the design.
We truly appreciate your recommendation and your support. It means more than you know.
More beautiful in person. Met all expectations.
Hi Stephen, thank you so much for your kind words! We’re glad the rug has been a great fit in your space and truly appreciate you taking the time to share your experience.
Absolutely beautiful. I love it. Great communication with customer service.
Thank you so much, Tatiana. We’re really happy to hear you love your Puddle runner and that the process felt smooth from start to finish. It was a pleasure working with you on this piece.
The quality, the colors, the thickness everything is a five star
Thank you so much, Larry! We truly appreciate you taking the time to share this and are so glad you’re happy with your custom rug. It was a pleasure to bring it to life for you.
More than a few fabrication imperfections; definitely not worth the price; wouldn’t stop me from shopping here though
Hi Melanie - thank you for taking the time to share your experience and for including a photo.
We’re sorry to hear the rug didn’t fully meet your expectations. Each Jubi rug is handmade, so subtle variation is part of the process, but we always want to understand if something feels off or different than anticipated.
We reached out privately to learn more about the specific details you noticed so we can review them closely and recommend the best next steps. We truly appreciate your openness and are glad to hear this experience wouldn’t stop you from shopping with us again.
Thank you for supporting small-batch, handcrafted work; feedback like this helps us continue to refine both our products and how we communicate what to expect.
Delightful to purchase and receive. No issues
Hi Debby! Thank you so much for the kind words. We’re really glad to hear you had such a smooth experience and that you’re enjoying the rug. It means a lot to us.
Love my new rug! The quality and craftsmanship exceeded my expectations. Communication was great and shipping was relatively quick. I would definitely purchase from Jubi again.
Thank you so much, Rachael! We’re thrilled to hear you’re loving your rug. It means a lot to know the quality, craftsmanship, and experience all met your expectations. We’d absolutely love to work with you again.
It fits perfectly the space between my Walter Payton NFL Man of the Year Trophy, Billy Dee Williams, Ernie Barnes and Leroy Neiman artwork and my century old Bali chaise lounge.
We’re truly honored to know both of your Rolling Tides Rugs found a home in such an incredible setting — alongside your Walter Payton trophy and that amazing art collection. Thank you, Reggie, for sharing and for letting our work be part of your space.
— Cassie, Jubi Rugs
Love the rug! Would have appreciated emailed progress updates.
Hi Katherine, we’re so glad you love your rug! And thank you for your feedback! We do send progress updates along the way, and we’ll continue working to make sure they always reach our customers smoothly. We truly appreciate your order and are so happy it’s found a home with you.
I love it the quality it is what I expected and the service is excellent
Love the rug, very high quality. Only one star off due to the high price.
Ordered this rug on the JubiRugsandDecor Etsy Shop and I could not be more pleased! We got the 10 feet sage color Rolling Tides and its so very elegant and soft in our beachy living room. Excellent quality and color.
Cheers!
The product is exactly what I was expecting to add a little more color to my home. But one of the hooks was broken when I opened the package which is why I gave it a 4 star, I was glad I was able to glue it back on though
This rug is such an eye-catching piece to add interest to any space.
Thank you so much, Alice! We're thrilled to hear the Burst Rug added a bold touch to your space—it was designed to be a true statement piece. So glad it's bringing interest and energy to your home!
Great quality, well made and it looks great.its a great addition to our bed.
Thank you so much for the kind words! We're so happy to hear the blanket is a perfect fit—Appreciate you taking the time to share!
Our new favorite blanket! It is beautiful and well made.
I am very much enjoying my new Jubi rug. I think it took a little longer than the projected lead time on their website, but for being a 100% wool, hand made rug, patience is needed. The rug itself is fairly thick and plush, and feels great under foot. The tassels are nicely knotted, and it generally feels pretty well made. There are a couple long threads that need some snipping, and only time will tell how well it holds up to our two cats. It has been shedding (which is fairly standard with a new, wool rug). The one caveat is that the rug is very differently colored than the product photos. The photo of the rug really just shows a dark brown pattern with various tan colors in between. The actual rug is charcoal (not dark brown) with tan, orange, and pink between. As an interior designer, I know first hand how tough rugs can be in color selection. I do think the website needs to have a better representation of the colors in the rug (and possible colors in the rug) and some context photos and close up photos of their rugs. Because of this I have waffled between 3 and 4 stars, but ultimately I want more fun rugs in this world, and appreciate the unique nature of Jubi's designs.
Thank you for your thoughtful review, Kelly! We’re so glad you’re enjoying your rug and appreciate your patience with the handmade process. Shedding and a few long threads are totally normal with new wool rugs, but we’re happy to provide care tips if needed!
We truly appreciate your feedback about color representation. While we work hard to capture accurate photos, we know that colors can sometimes appear differently in different lighting or screens. Your insights are super helpful as we continue refining our images to better reflect each rug’s unique tones.
Your support for fun, unique rugs means the world to us! If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
The rug is gorgeous and I love it!
Thank you so much, Laura! We're thrilled to hear that you love your Tropical Paradise Hand-Tufted Rug! It means the world to us to know it’s bringing beauty to your space. Enjoy, and thanks for choosing Jubi!
My rug cost me a pretty penny but I would say it’s worth it. Lovely colors and feel to the rug but it does shed a bit. Overall I am very pleased with this piece
Thank you so much for your kind words and for sharing this fun video! Your dogs are too cute! We're thrilled to hear that you love the colors and feel of your rug. Shedding is natural with high-quality wool rugs, especially at first, but it will lessen over time with regular vacuuming. We truly appreciate your support and hope you enjoy your rug for years to come!
