Bespoke Rugs
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Frequently Asked Questions
Can I customize the size or colors?
Yes. Every design is available in custom sizes and colorways through our online customizer, or contact our studio for exact dimensions and access to over 1,200 wool colors.
How long does shipping take?
Tufted rugs ship in 2 to 3 weeks. Knotted and woven rugs ship in 5 to 6 weeks. Every rug is handmade to order.
What is the return policy?
Rugs ordered in standard sizes and colorways as shown on our product pages are eligible for return within 14 days of delivery in original condition. Rugs ordered with any customization, including custom sizes, colors, or bespoke designs, are final sale since they're made to your specifications.
What are your rugs made of?
Premium New Zealand wool, handwoven by master artisans in Bhadohi, India. See our process and why New Zealand wool for the full story.
How do I care for my rug?
Vacuum regularly and blot spills immediately. Wool is naturally stain-resistant and low-maintenance. See our rug care guide for details.
Do you offer free shipping?
Yes. All rugs ship free worldwide with duties and tariffs included.
Every Jubi design is available to your exact size, shape, and colorway — this collection showcases completed bespoke work. Start with any design from our catalog and customize through the online tool, or contact our studio to discuss a more involved project. Each design is available as shown or built entirely to your specifications.
Bespoke Rugs Designed Around Your Space, Not the Other Way Around
At Jubi, every design we make is available as a bespoke rug — to your specifications, in your dimensions, in a colorway built around your space. Our bespoke program runs through the same artisan partnership that produces our full collection: master weavers in Bhadohi, India, working in premium New Zealand wool, using the same hand-knotted and hand-tufted techniques as our ready-made pieces. The Interval Hand-Knotted Wool Rug, the Desert Matrix Hand-Knotted Wool Rug, the Haven Hand-Loomed Wool Rug — all available in custom dimensions and colorways, built entirely around your space.
What Custom Handmade Rugs Make Possible
Size is the most common driver of a bespoke order. A great room that needs a 14x18. A hallway that calls for a 3x22 runner. A round dining area where only a perfectly proportioned circle will do. Jubi produces bespoke rugs in any rectangular, runner, round, or square dimension — and in irregular shapes for staircases, curved walls, and architectural niches where no standard format exists.
Color is the second most common driver. Our online customizer lets you adjust colorways across any design in our collection — swap an earth tone palette to cool blue-greens, shift a warm beige to a moody charcoal, match a specific Pantone reference for a commercial installation. For more complex colorway development, our studio team works directly with you and our dye masters in Bhadohi to achieve an exact match. Designs like the Ridge Duo Hand-Tufted Wool Rug, the Contour Edge Hand-Tufted Wool Rug, and the Gradino Hand-Tufted Wool Rug are especially well-suited to colorway customization — their graphic, contained palette structures translate cleanly into custom color.
Bespoke Rugs for Residential and Trade Projects
Our bespoke program serves both residential clients and trade professionals — interior designers, architects, and commercial specifiers who need custom rugs for hospitality, office, and high-end residential projects. Trade clients have access to our full design library, our artisan partner network, and direct studio support for projects at any scale. Lead times, minimums, and pricing vary by project — contact our studio to discuss your scope.
For residential clients, the process is direct: choose a design from our contemporary, geometric, earth tone, or any other collection, specify your size and color direction, and we handle the rest. Our online customizer handles straightforward variations directly. For more involved work — unusual shapes, complex color development, very large formats — our studio team will walk you through the process. Every bespoke rug is handmade by the same master artisans who produce our full collection, using the same premium materials and construction standards. The result is a luxury area rug that fits your space as precisely as if the room were designed around it — because the rug was.