About Knotted Rugs
Hand-knotted rugs are created by tying individual knots of wool onto a foundation, producing a dense, durable weave that can last for generations. This technique allows for intricate detail in every piece.
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Frequently Asked Questions
Our hand-knotted rugs are crafted using traditional techniques that result in an exceptionally durable and detailed design. Each rug is made by skilled artisans, tying every knot by hand to ensure a one-of-a-kind piece with superior longevity. The combination of premium materials and intricate craftsmanship makes these rugs both an investment and a statement in any space.
Yes. We use sustainably sourced New Zealand wool, a renewable fiber known for its softness, resilience, and long-term wear. These rugs perform well in high-traffic areas like living rooms, as well as low-traffic spaces like bedrooms or offices.
We photograph rugs in natural light to show true color and texture, though tones may vary slightly with your lighting or screen. Each rug is handmade, so subtle variations are normal and add character. The design is proportionally scaled to your chosen dimensions.
Yes. Every rug is fully customizable in size, shape, and color. Explore our Custom Rugs page for more details.
Vacuum regularly on low suction to protect the fibers. Blot spills immediately with a clean, damp cloth. For deep cleaning or tough stains, we recommend professional care. You can find more guidance in our Rug Care Guide.
Knotted rugs are made to order and typically ship within 4–5 weeks. Delivery takes an additional 3–5 business days. You’ll receive updates throughout the process.
Yes. The price you see is the final price you pay. We cover all import costs, so you’ll never receive an additional bill for tariffs or duties.
Rugs may be returned within 15 days of delivery with a 15% restocking fee. Custom rugs are non-returnable. Orders can only be canceled before production begins — please email hello@shop-jubi.com. For full details, see our Return Policy.
