Yes. Every design is available in custom sizes and a curated range of wool colorways through our online customizer, or contact our studio for exact dimensions and access to over 1,200 wool colors.
When will my rug ship?
Loomed rugs ship in 5 to 6 weeks. Every rug is handmade to order.
What is the return policy?
Rugs ordered in standard sizes and colorways as shown on our product pages are eligible for return within 15 days of delivery in original condition. Rugs ordered with any customization are final sale.
Are shipping and duties included?
Yes. All rugs ship free worldwide with all duties and tariffs included.
Will my rug look exactly like the photos?
Every rug is handmade, so slight variations in color and texture are natural. Screen settings can also affect how colors appear. Order a sample to see the color and feel the wool in your space.
A neutral rug does quiet work: it sets a warm, even base so the rest of a room can build on top of it. Haven leans into that role with a heathered brown that holds depth rather than flatness, so it reads as natural texture instead of a single painted tone. That makes it forgiving in a hardworking household and easy to pair, sitting comfortably under linen, leather, oak, and greenery without fighting any of them.
Hand-looming is what gives the surface its calm. Worked on a loom by artisans in Bhadohi, the New Zealand wool is woven at a low, even pile that stays smooth and refined, letting the melange of tones carry the interest instead of a raised pattern. The effect is understated and durable, built for rooms that get lived in.
Explore more in our Neutral Rugs collection, or browse Runner Rugs and Square Rugs to find the proportion your space needs. Every Jubi rug is made to order, so Haven can be woven to the exact size your room calls for.
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