About Knotted Rugs
Hand-knotted rugs are created by tying individual knots of wool onto a foundation, producing a dense, durable weave that can last for generations. This technique allows for intricate detail in every piece.
Styled Spaces
Frequently Asked Questions
Our hand-knotted rugs are crafted using traditional techniques that result in an exceptionally durable and detailed design. Each rug is made by skilled artisans, tying every knot by hand to ensure a one-of-a-kind piece with superior longevity. The combination of premium materials and intricate craftsmanship makes these rugs both an investment and a statement in any space.
Yes. We use sustainably sourced New Zealand wool, a renewable fiber known for its softness, resilience, and long-term wear. These rugs perform well in high-traffic areas like living rooms, as well as low-traffic spaces like bedrooms or offices.
We photograph rugs in natural light to show true color and texture, though tones may vary slightly with your lighting or screen. Each rug is handmade, so subtle variations are normal and add character. The design is proportionally scaled to your chosen dimensions.
Yes. Every rug is fully customizable in size, shape, and color. Explore our Custom Rugs page for more details.
Vacuum regularly on low suction to protect the fibers. Blot spills immediately with a clean, damp cloth. For deep cleaning or tough stains, we recommend professional care. You can find more guidance in our Rug Care Guide.
Knotted rugs are made to order and typically ship within 4–5 weeks. Delivery takes an additional 3–5 business days. You’ll receive updates throughout the process.
Yes. The price you see is the final price you pay. We cover all import costs, so you’ll never receive an additional bill for tariffs or duties.
Rugs may be returned within 15 days of delivery with a 15% restocking fee. Custom rugs are non-returnable. Orders can only be canceled before production begins — please email hello@shop-jubi.com. For full details, see our Return Policy.
Customer Reviews
I am very much enjoying my new Jubi rug. I think it took a little longer than the projected lead time on their website, but for being a 100% wool, hand made rug, patience is needed. The rug itself is fairly thick and plush, and feels great under foot. The tassels are nicely knotted, and it generally feels pretty well made. There are a couple long threads that need some snipping, and only time will tell how well it holds up to our two cats. It has been shedding (which is fairly standard with a new, wool rug). The one caveat is that the rug is very differently colored than the product photos. The photo of the rug really just shows a dark brown pattern with various tan colors in between. The actual rug is charcoal (not dark brown) with tan, orange, and pink between. As an interior designer, I know first hand how tough rugs can be in color selection. I do think the website needs to have a better representation of the colors in the rug (and possible colors in the rug) and some context photos and close up photos of their rugs. Because of this I have waffled between 3 and 4 stars, but ultimately I want more fun rugs in this world, and appreciate the unique nature of Jubi's designs.
Thank you for your thoughtful review, Kelly! We’re so glad you’re enjoying your rug and appreciate your patience with the handmade process. Shedding and a few long threads are totally normal with new wool rugs, but we’re happy to provide care tips if needed!
We truly appreciate your feedback about color representation. While we work hard to capture accurate photos, we know that colors can sometimes appear differently in different lighting or screens. Your insights are super helpful as we continue refining our images to better reflect each rug’s unique tones.
Your support for fun, unique rugs means the world to us! If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
