Every Jubi rug is made from 100% New Zealand wool — chosen for its long staple fibers, natural softness, and durability. Its natural lanolin provides inherent stain resistance, and its ability to take dye produces rich, lasting color. Learn more about why we use New Zealand wool →
Some initial shedding is normal with natural wool and typically settles within the first few weeks of regular use.
Hand-Tufted in Bhadohi, India
Every Jubi rug is made to order by fourth-generation weaving families in Bhadohi, India — the historic center of handmade rug production. Each piece is tufted, carved, and shaped entirely by hand. Learn more about our process →
New Zealand Wool
Every Jubi rug is made from 100% New Zealand wool — chosen for its long staple fibers, natural softness, and durability. Its natural lanolin provides inherent stain resistance, and its ability to take dye produces rich, lasting color. Learn more about why we use New Zealand wool →
Some initial shedding is normal with natural wool and typically settles within the first few weeks of regular use.
Hand-Tufted in Bhadohi, India
Every Jubi rug is made to order by fourth-generation weaving families in Bhadohi, India — the historic center of handmade rug production. Each piece is tufted, carved, and shaped entirely by hand. Learn more about our process →
More than a few fabrication imperfections; definitely not worth the price; wouldn’t stop me from shopping here though
Hi Melanie - thank you for taking the time to share your experience and for including a photo.
We’re sorry to hear the rug didn’t fully meet your expectations. Each Jubi rug is handmade, so subtle variation is part of the process, but we always want to understand if something feels off or different than anticipated.
We reached out privately to learn more about the specific details you noticed so we can review them closely and recommend the best next steps. We truly appreciate your openness and are glad to hear this experience wouldn’t stop you from shopping with us again.
Thank you for supporting small-batch, handcrafted work; feedback like this helps us continue to refine both our products and how we communicate what to expect.
Design Your Tiers Rug
Set your size and explore a curated range of wool colors in our online customizer.
Yes. Every design is available in custom sizes and a curated range of wool colorways through our online customizer, or contact our studio for exact dimensions and access to over 1,200 wool colors.
When will my rug ship?
Tufted rugs ship in 2 to 3 weeks. Every rug is handmade to order.
What is the return policy?
Rugs ordered in standard sizes and colorways as shown on our product pages are eligible for return within 15 days of delivery in original condition. Rugs ordered with any customization are final sale.
Are shipping and duties included?
Yes. All rugs ship free worldwide with all duties and tariffs included.
Will my rug look exactly like the photos?
Every rug is handmade, so slight variations in color and texture are natural. Screen settings can also affect how colors appear. If accuracy matters, request a swatch before ordering