Custom Rugs FAQs

How Can I Customize a Rug?

You can customize your rug’s size, shape, colors, and technique. Use our online customizer to visualize your favorite designs in your preferred palette, or work directly with us to create something tailored to your space. All of our custom rugs are handcrafted to order.

Can I Turn My Design Into a Rug?

Yes! We love bringing your ideas to life. Whether it's a sketch, logo, or pattern, we can translate it into a hand-tufted, woven, or knotted rug. Start by reaching out through our Bespoke Rug Services page and we’ll walk you through the process.

Can I Commission an Original Rug Design?

Absolutely. We regularly design original, one-of-a-kind rugs for homes, retail spaces, galleries, and events. If you’d like something entirely new, our team can create a concept just for you. Learn more about our Bespoke Rug Services or Custom Rugs for Businesses.

Do You Offer Samples?

Yes, we offer small samples of custom rugs so you can preview colors and feel the quality. A refundable deposit applies. Contact us at hello@shop-jubi.com for more information on sample options and availability.

Can I Request a Custom Size or Shape?

Definitely. We specialize in rugs made to fit your space. Whether you need an oversized rug, an irregular shape, or a narrow hallway runner, we can create it. Explore our Custom Sizes & Shapes page to learn more.

How Long Do Custom Rugs Take?

Production times depend on the size and technique. Most custom tufted rugs ship in 2–3 weeks, while knotted, woven, or shag designs take 4–6 weeks. Once your rug is complete, shipping typically takes 3–7 business days. We’ll confirm your timeline when you place your order.

What Types of Rugs Can You Make?

We specialize in a wide range of handmade techniques including tufted, knotted, woven, loomed, and shag rugs. You can read more about each style on our Types of Rugs page or contact us if you’re unsure what’s right for your space.

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