Every project is handled directly by our studio, start to finish.
Tell Us About Your Project
Our studio will follow up within 1-2 business days. Whether you have a detailed vision or just a starting point, we'll guide you from there.
Frequently Asked Questions
What does the bespoke process look like?
It starts with your vision — a color palette, a sketch, a room photo, or even just an idea. Our studio develops the concept, creates a design proof for your approval, and coordinates sampling if needed. Once approved, your rug is handwoven by master artisans in Bhadohi, India.
Can I modify an existing Jubi design instead of starting from scratch?
Yes. Any design in our collection can be adapted — different colors, adjusted proportions, custom borders, or a new size. For simple modifications like color or size changes, our online customizer lets you preview instantly. For more complex changes, our studio handles it directly.
What sizes and shapes can you make?
Any. From small accent rugs to oversized installations, there's no limit on dimensions. We regularly produce runners, rounds, ovals, and irregular shapes. Whatever your project requires, we can make it.
Can I request colors not shown on your website?
Yes. Our online customizer features a curated selection of our most popular shades, but our full palette includes thousands of colors. We can match Pantone references, fabric swatches, or paint samples — contact our studio and we'll find the exact shade.
Can I see samples before committing?
Yes. We can provide samples so you can evaluate color, texture, and wool quality before production begins. Email hello@shop-jubi.com to request samples.
How long does a bespoke order take?
It depends on complexity. Simple modifications typically take 3-6 weeks. Fully original designs vary based on scope, sampling, and revisions — our studio confirms your timeline once the project is scoped.
Is there a minimum order for bespoke rugs?
No. We create single pieces as well as multi-rug installations for hospitality and commercial projects.
What is the return policy on bespoke orders?
Bespoke rugs are made to your specifications and are final sale. You'll review samples and approve design proofs before production begins to ensure everything is exactly right.
Collaborate with our designers to create a bespoke rug tailored to your vision. From concept to creation, every detail is customized for your style and space.
100vw, 33vw
100vw, 33vw
100vw, 33vw
100vw, 33vw
100vw, 33vw