Shipping & Returns

We love talking home decor – and more! If you don’t find your question answered below or in our FAQ give us a shout here. We’ll respond within 2-3 business days.

Ready-to-ship items are shipped within 5 business days.

Shipping times for made-to-order items vary depending on product type. You can find detailed shipping timelines on every product page.

Ready-to-ship items are already made and will normally ship within 5 business days. A “Ready to Ship” note is listed underneath the “ADD TO CART” button on the product page.

Made-to-order items are created by hand once you place the order, which means they take a bit longer to get to you. An estimated ship date note is listed underneath the “ADD TO CART” button on the product page. Please note the dates listed are estimates and subject to change.

We offer free shipping on all United States orders over $75.

All rugs ship free worldwide.

International shipping and express shipping charges vary by order.

Yes! All rugs ship free worldwide and international shipping options are available for all other products.

Express shipping options are available for ready-to-ship items. You can choose your shipping preference during checkout.

Answer to help your customers feel more comfortable completing their purchase.

Answer to help your customers feel more comfortable completing their purchase.

Answer to help your customers feel more comfortable completing their purchase.

Answer to help your customers feel more comfortable completing their purchase.